Gifts for Geeks aim to have all orders dispatched within 1 working days of payment. However, this can take longer in some rare cases.
Please bear in mind though that we do not control the postal system and so your order may in some circumstances take up to 5 to 7 working days to reach you. Please note that postage upgrades only upgrade the postage speed and not our processing time. Items are dispatched according to the delivery method the customer selects. An overview of the postage methods used follows;
Royal Mail 1st Class: Standard Delivery Time: 1-2 days.
Royal Mail 2nd Class: Standard Delivery Time: 2-4 days.
Courier Delivery Time: 1-2 days.
Royal Mail Airmail: Standard Delivery Time: 1-7 days.
All delivery times are just a guideline, as they can be faster or slower depending on the time of year.
Our next working day delivery cut off time is noon.
If you are unfortunate enough not to receive your ordered goods within 20 working days (which is the period that Royal Mail allows before it is declared as lost) Please call your local sorting office, as 95% of delayed items end up being held at local sorting offices because of a failed deliveries. If nothing is found then please e-mail us and we will arrange for a reimbursement or for a replacement to be sent to you after completion of the claims procedure. If you have had problems receiving goods we reserve the right to only send future orders based on Recorded post to help guarantee that items do reach you safely.
Returned to Sender
Items that are returned to Gifts For Geeks because they are not collected or claimed by the intended recipient can be reissued for an additional postage fee. Alternatively your order can be refunded minus our postage costs.